| Zoho CRM provides API (Application Programming Interface) for integrating CRM modules with any third-party applications such as, accounting, ERP, e-commerce, self-service portals and others. With the Zoho CRM API, you can extract CRM data in XML or JSON format and develop new applications or integrate with your existing business applications. As the Zoho CRM API is independent of programming languages, you can develop applications in any programming language (Java, .Net, C, C++, PHP, etc.). | New to Zoho CRM?
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You can use the Zoho CRM API to integrate the following types of applications:
- Zoho Services
- Third-party applications
Integration with Zoho Apps
Target Audience
- Developers
- CRM Project Managers
- System Integrators
Prerequisite
- You must have a valid user name and password to access the Zoho CRM service
- You must have permission to access API service (System-level security settings)
- Developer environment/hosting server to integrate third-party application
- Internet connection to communicate with Zoho CRM API
API Limit
| Zoho CRM Edition | API Requests - Upper Limit |
Free Edition
(3 users free) | Total 250 Requests /day / organization |
Professional Edition
(USD 12 / user /month) | 250 Requests /day / user license OR
5,000 Requests /day /organization, whichever is lower |
Enterprise Edition
(USD 25 / user /month) | 250 Requests /day /user license OR
15,000 Requests /day /organization, whichever is lower |
For example, in Free Edition if you use the getRecords method, you can fetch a maximum of 200 records per request, in turn, a total of 50,000 records per day (250 x 200 = 50,000 records).
Important Notes:
- The above restrictions are applicable for all users.
- We notify the CRM administrator (Primary Contact of the Zoho CRM account) if your organization exceeds the above limit.
- We also provide API Statistics for better assessment of your integration requirements.
- If you use the getSearchRecords or getCVRecords methods, you can send a maximum of 250 calls per day irrespective of your Zoho CRM edition.
- In case, your application requires more than the upper limit, your additional API requests will not be processed. To avoid data transfer issues, please assess your API requirements well in advance. If you need any help, please contact our Support at support@zohocrm.com
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Related Topics
Release Notes | Generating API Ticket | API Methods | Deprecated Methods
Examples | Error Messages | Submit Apps | FAQ | Developer Forum
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Please send us your requirement in detail, so that we can assist you in a better way. I hope, you saw all the API methods and its responses. Whether you have any doubts in using those APIs or you need some other new APIs to integrate with the ERP solution? Please let us know.
Also, please confirm us that whether you will take care of the coding part or we have to do the coding for you.
Regards,
Mahesh.
(Zoho CRM)
Please help to do the coding for me.
Our main requirement is how to create the Stock Issued Docket, The customers require us to put the Price of one Product, but it’s changeable. We have to create a new list in Product, but the problem is that we cannot make Stock Issued Docket because of price difference.
Hope you can understand what I mean.
Jacqueline.
To my understanding, you are looking for Products Stock history ie., suppose there are 3 products with different prices in the stock and if there is a change in price of few products, You need to maintain those products with the same old price in the stock. Also, there should be a new entry for the new price change. At a time, you need to see the same product with old and new price in the stock.
If so, then it is not possible in Zoho CRM. As a workaround, you can maintain these stocks in your database ie., whenever a price change happen, you can identify that using the API and put a new entry in the database. In Zoho CRM, there will be only one product with one price in the stock. But in your database, there will be more that one entry for the same product. Hope this satisfy your needs.
Please let us know.
Regards,
Mahesh,
(Zoho CRM).
Thanks,
Ana
When you click on the email address the default mail client available in your system will be used to send the mails. You can purchase the Zoho Mail add-on and configure the Gmail as POP account and get all you business mails inside CRM. Using this you can also keep track of all the emails communication for each record. Refer: http://www.zoho.com/crm/crm-email.html
Regards,
Pavitra J.
We are wondering if there is a way to configure Subscriptions expire time in Contacts / New contacts.
I am currently advising a Surinam based company tot start using (ZoHo) CRM. The commercial departments are extremely enthusiastic. The prospect of integrating a CRM application with other business applications, is not done so far. We would like to integrate inventory data, pricebooks etc.
What are the requirements for connecting one or more busniness apps with ZoHo?
Kind regards,
M. Randsdorp
You can integrate other business apps with Zoho CRM by using our Developer APIs. Once you have an account with Zoho CRM, you can generate the API Ticket and Key and proceed with the integrations.
Please refer https://zohocrmapi.wiki.zoho.com/Generating-API-Ticket.html for the details.
Also, do take a look at the API Methods that we provide at: https://zohocrmapi.wiki.zoho.com/API-Methods.html
You can always write to us at support@zohocrm.com for any help required.
Regards,
Sharanya
Please refer the following link for more help: https://zohocrm.wiki.zoho.com/Managing-Roles.html
Regards,
Pavitra J.
How do I edit the fields? Currently I can select fields to include in each of the fields list but the selections within the fields are fixed to the values that are not really relevant to this business.
For example, editing the values for Industry to exclude the industries that we dont service and include parts of our industry that we do differentiate. Also, I am not the CEO so how do I edit that field to put in my company role?
Cheers
Mark
If I am not mistaken, you would like to change the field values of the pick list fields. You can do so by editing the field. please refer the following link for more details: https://zohocrm.wiki.zoho.com/Zoho-CRM-Custom-Fields.html#Add_Pick_list_Values
Regards,
Pavitra J.
I am trying to create & understand a web form leads in ZOHO,can you help me out understanding this feature ,,I want to implement this.
Thanks
mohammed
Can I connect it to Amember to automatically import new contacts?
Is it possible to integrate ZOHO CRM with my application database?
Regards
Surajit
Brent Lewis
balewis4@gmail.com
Is this possible?
A