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| Zoho CRM provides API (Application Programming Interface) for integrating CRM modules with any third-party applications such as, accounting, ERP, e-commerce, self-service portals and others. With the Zoho CRM API, you can extract CRM data in XML or JSON format and develop new applications or integrate with your existing business applications. As the Zoho CRM API is independent of programming languages, you can develop applications in any programming language (Java, .Net, C, C++, PHP, etc.). | New to Zoho CRM?
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You can use the Zoho CRM API to integrate the following types of applications:
- Zoho Services
- Third-party applications
Integration with Zoho Apps
Target Audience
- Developers
- CRM Project Managers
- System Integrators
Prerequisite
- You must have a valid user name and password to access the Zoho CRM service
- You must have permission to access API service (System-level security settings)
- Developer environment/hosting server to integrate third-party application
- Internet connection to communicate with Zoho CRM API
API Limit
| Zoho CRM Edition | API Requests - Upper Limit |
Free Edition (3 users free) | Total 250 Requests /day / organization |
Professional Edition (USD 12 / user /month) | 250 Requests /day / user license OR 5,000 Requests /day /organization, whichever is lower |
Enterprise Edition (USD 25 / user /month) | 250 Requests /day /user license OR 15,000 Requests /day /organization, whichever is lower |
For example, in Free Edition if you use the getRecords method, you can fetch a maximum of 200 records per request, in turn, a total of 50,000 records per day (250 x 200 = 50,000 records).
Important Notes: - The above restrictions are applicable for all users.
- We notify the CRM administrator (Primary Contact of the Zoho CRM account) if your organization exceeds the above limit.
- We also provide API Statistics for better assessment of your integration requirements.
- If you use the getSearchRecords or getCVRecords methods, you can send a maximum of 250 calls per day irrespective of your Zoho CRM edition.
- In case, your application requires more than the upper limit, your additional API requests will not be processed. To avoid data transfer issues, please assess your API requirements well in advance. If you need any help, please contact our Support at support@zohocrm.com
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Related Topics
Release Notes | API Methods | Deprecated Methods
Examples | Error Messages | Submit Apps | FAQ | Developer Forum
Is it possible to integrate ZOHO CRM with my application database?
Regards
Surajit
Brent Lewis
balewis4@gmail.com
Is this possible?
A
I own a professional Zoho account with an additional user subscription (two users total).
We're using the zoho's API to feed leads from our website.
Without specifying the <owner> XML field, the default lead owner is
set to the initial Zoho account, is there an easy way to change the
default in Zoho's options, without hard-coding the <owner> field in
our app?
In other words, we'd like the new user, the one we added, to be the
default owner for all incoming leads.
Thank you in advance!